Biity: a chat assistant for your shop's customers
Answer common questions even when you are busy
A chat helper on your shop that answers from your own data and hands over to you when needed.
What it does
- Finds products and answers price, delivery, payment and returns questions from your shop's data
- Lets customers check an order with its number and the email or phone they used
- Answers questions you write yourself, such as opening hours or warranty
- Hands the visitor to you on WhatsApp or by phone, or takes a message, when they want a person
- Keeps conversations in an inbox in your portal
How it works
- Switch it onBiity is on for new shops; check it in Settings, under Biity.
- Add your answersWrite answers to the questions your customers ask most.
- Read the inboxSee what people asked and where Biity handed over to you.
Ask in plain words. Check the drafts.
Asked in ChatGPT to put the new arrivals online, BiiConnect makes three draft products in Biizay with their photos and prices. Nothing goes live until they are checked and published.
Asked in ChatGPT to put the new arrivals online, BiiConnect makes three draft products in Biizay with their photos and prices. Nothing goes live until they are checked and published.
It answers from facts, not guesses
Biity works from your products, prices, delivery rates and contact details, plus the answers you write. When it does not know, it says so and offers a way to reach you. It understands common Roman Urdu as well as English, so a question like delivery kab tak milegi gets a real answer.
Order lookups need the order number and the email or phone used at checkout, so one customer cannot see another's order.
Works with
- Contact page with an enquiry form and inbox | BiizayA contact page with a working form, and an inbox for every message it brings.
- Biity in your portal: help, tours and quick actions | BiizayA helper inside your portal for how-to questions, guided tours and quick actions you confirm.
- Order management for online and counter sales | BiizayEvery order from your website, counter and phone in one list you can work through quickly.
- Biity app: your shop's chat assistant | BiizaySettings for Biity, the chat helper on your shop.
- Online store for clothing and retail shops | BiizayOne stock, one portal for a clothing or retail shop selling online, on social media and at the counter.
- Website and counter sales for cafés and restaurants | BiizayA menu website, delivery orders and counter sales in one list, for a café or small restaurant.
Questions
Does Biity make up answers?
No. It answers from your shop's data and your own answers, and hands over when it cannot help.
Can customers reach me on WhatsApp from it?
Yes, when you have added a WhatsApp number.
Can I turn it off?
Yes, in Settings under Biity.
Try it on your own store.
14-day Pro trial, no card. Everything is in the same account.