Use Biity on your shop and in the portal

Steps

1. 1

   Step 1 of 5

   Turn Biity on for your shop

   Open Settings → Biity. Tick Show Biity on my storefront, set the Assistant name and Greeting, and fill in Handing over to you so visitors can reach you. Press Save Biity settings.

   Do it in your portal

2. 2

   Step 2 of 5

   Teach it your own answers

   Under Your answers, press Add an answer. Write how a visitor might ask, then the answer Biity should give, and press Add answer.

   Do it in your portal

3. 3

   Step 3 of 5

   Read what shoppers asked

   Open Sell → Biity chats to see the questions, which ones Biity couldn't answer, and teach it an answer right there.

   Do it in your portal

4. 4

   Step 4 of 5

   Ask Biity in the portal

   Press Ask Biity for help, the round button at the bottom right, and type a question such as "How do I add a product?". The Biizay team tab sends a question to us.

   Do it in your portal

5. 5

   Step 5 of 5

   Take a guided tour

   On Home, Products, Orders, Point of Sale, Pages and Settings, press Show me around for a short tour of that screen.

   Do it in your portal