Biity app: your shop's chat assistant
Set up the helper on your shop
Biity, built by BiizayLive
Settings for Biity, the chat helper on your shop.
What it does
- Managed under Settings, Biity
- Write your own questions and answers
- Choose how visitors reach a person: WhatsApp, phone or email
- An inbox of conversations in your portal
Turning it on
- In your Biizay portal, open Apps and choose Biity.
- Turn it on. You can turn it off the same way at any time.
How it works
- Open Biity settingsIn Settings, open Biity.
- Add answersWrite answers to your most common questions.
- Check the inboxRead conversations and follow up where needed.
Biity is on for new shops. Built-in answers about your products, delivery and contact details are always available; the number of answers you write yourself, and how long conversations are kept, depend on your plan.
Works with
- Biity: a chat assistant for your shop's customersA chat helper on your shop that answers from your own data and hands over to you when needed.
- Biity in your portal: help, tours and quick actionsA helper inside your portal for how-to questions, guided tours and quick actions you confirm.
- Website and counter sales for cafés and restaurantsA menu website, delivery orders and counter sales in one list, for a café or small restaurant.
Questions
Is Biity on by default?
Yes, for new shops.
Can I see what customers asked?
Yes, in the Biity inbox.
Try Biity on your own store.
14-day Pro trial, no card. Everything is in the same account.